| Distributor | mok.Inc. |
|---|---|
| Operation manager name | CEO Madoka Abe |
| Location | 7-3 Akebono-cho, Jumonji-machi, Yokote-shi, Akita 019-0525 Japan |
| Email Address | info@okadamcider.com |
| Phone number | +81 182-23-5336（Hostel & Bar CAMOSIBA） |
| Sales URL | https://okadamcider.com |
| Product price/quantity | Displayed on each product detail page |
| Explanation of charges other than the product price |
In addition to the sales price, shipping and transfer fees will be charged. Shipping fee: It varies depending on each product, so please check the shipping fee on the cart page when purchasing. |
| Payment method | Bank transfer, credit card payment (Visa, Master) |
| Payment due date |
In the case of bank transfer, please transfer within 5 bank business days after placing your order. If there is no payment, it will be canceled. Please pay the transfer fee at the customer’s expense. In the case of credit card payment, payment will be made at the time of ordering. |
| Product delivery time |
Credit card: Shipped within 5 business days after payment (excluding reserved items) Bank transfer: We will ship within 5 business days after payment is confirmed (excluding reserved items) *Please check the shipping time of reserved items on each product page. Drinking alcohol by persons under the age of 20 is prohibited by law. This shop does not sell alcohol to minors. Please note that shipping may be canceled if age cannot be confirmed. |
| Delivery of goods |
All products can be shipped all over Japan. (There are areas where delivery is not possible, such as some remote islands.) Shipping charges are the responsibility of the customer. |
| Returns/defective products |
Please note that due to the nature of food, we cannot accept returns or exchanges due to customer’s convenience. We make every effort to ensure that our products are perfect, but in the case of defective or incorrect products, please contact us immediately within 2 days of receiving the product. We will accept returns and exchanges. |
| Inquiry | Please use the inquiry form. |
